BBB Accredited Business sinceAdditional Locations
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For 60 years, Heppner's Auto Body has been providing collision repair to Twin Cities drivers. All six locations are locally owned and operated by the Klatt family.
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A BBB Accredited Business since
BBB has determined that Heppner's Auto Body meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Heppner's Auto Body include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementLinda Klatt, Owner/President Doug Glaus, General Manager Jesse Jacobson, Vice President Laura Klatt Jacobson, Vice President/CFO
Auto Body Repair & Painting Auto Paintless Dent Repair Auto Repair & Service
Method(s) of PaymentWe accept cash, insurance checks, Visa, American Express, Discover and MasterCard.
Refund and Exchange PolicyWe offer a limited lifetime warranty on our repairs for as long as you own the vehicle. See shops for details.
Service AreaTwin Cities Metro Area
All of the correspondence for the Hudson shop needs to go to:
P.O. Box 808
Hudson, WI 54016.
Products & Services
Heppner's Auto Body offers complete repair and refinishing. We work on all makes and models and accept all insurance claims.
Industry TipsAuto Repair and Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview