BBB Business Review

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This business is not BBB accredited.

Honest-1 Auto Care #201

Phone: (952) 500-9113 Fax: (952) 487-5943 3224 Southdale Circle, Edina, MN 55435


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Description

According to information supplied by Honest 1 Auto care, they are a full service automotive repair facility. They offer a 3 year 36,000 mile warranty on parts and labor for a ll mechanical repairs.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Honest-1 Auto Care #201 include:

  • Failure to respond to 2 complaint(s) filed against business

Factors that raised the rating for Honest-1 Auto Care #201 include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Honest-1 Auto Care #201
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 29, 2012 Business started: 03/06/2009 in MN Business started locally: 03/06/2009 Business incorporated 07/09/2012 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Pat Kelly, Owner
Contact Information
Principal: Pat Kelly, Owner
Business Category

Auto Air Conditioning Auto Accessories Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repairing - Foreign Auto Headlight Restoration Auto Repair - Shocks Auto Repair - Tune-Up Brake Service Engines - Fuel Injection Service & Parts Mufflers & Exhaust Systems Radiators - Automotive Wheel Alignment, Frame & Axle Service - Auto Auto Services - Oil & Lube Four Wheel Drive Vehicles - Repair & Service

Alternate Business Names
Honest-1 Auto Care Edina MN
Products & Services

According to the information provided by Honest 1 Auto Care #201, this company offers repair, diagnosis and vehicle maintenance.

Industry Tips
Auto Repair and Services

Customer Review Rating plus BBB Rating Summary

Honest-1 Auto Care #201 has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.