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Find a Location

Gurstel Law Firm, P.C. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGurstel Law Firm, P.C.

    Collection Attorney
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    53 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/28/2020

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Founded in 1997 with a focus on Minnesota, Gurstel Law Firm, P.C. now operates multiple legal disciplines and coverage areas to include Arizona, California, Iowa, Minnesota, Nebraska, Nevada, Utah, Wisconsin, and Wyoming.  The Firm provides consumer debt collection, commercial debt collection, and traditional legal services to its clients.

    Gurstel Law Firm P.C. is part of a family of companies that together is a Certified Professional Receivables Company with the Receivables Management Association International. Gurstel Law Firm, P.C. also is an active member of the National Creditors Bar AssociationInternational Association of Commercial Collectors and Commercial Law League of America.

    Business Details

    This is a multi-location business.

    Find a Location

    Gurstel Law Firm, P.C. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6681 Country Club Dr, Golden Valley, MN 55427-4601
      BBB File Opened:
      2/6/2003
      Years in Business:
      27
      Business Started:
      7/9/1996
      Business Started Locally:
      7/9/1996
      Accredited Since:
      8/28/2020
      Type of Entity:
      Corporation
      Number of Employees:
      320
      Alternate Business Name
      • Gurstel Law Firm
      Business Management
      • Todd Gurstel, CEO
      • Amanda Maklin, Customer Contact
      • Shawna Christensen, Director of Human Resources
      • Paul Siegel, CFO
      Contact Information

      Principal

      • Todd Gurstel, CEO
      • Amanda Maklin, Customer Contact
      • Paul Siegel, CFO
      Additional Contact Information

      Fax Numbers

      • (877) 750-6335
        Primary Fax

      Email Addresses

      Customer Complaints

      53 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/22/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I had a loan through Upstart that I was told was sold to ********************* I had been trying to contact Velocity via mail and phone to try and set up an arrangement before it was escalated past collections. Velocity informed me after a BBB complaint that Gurstel, *******, and Chargo P.A. was handling the account. Recently while we were away, our home was visited by a very aggressive process server. Gurstel, *******, and Chargo P.A. will not respond to my correspondence via mail or phone and voicemail. I am not liable for this debt with ********************* LLC or Gurstel, *******, and Chargo P.A.. I was never given any certified documentation or proof of its authenticity. I don't have a contract with them owning this alleged debt.Collection Account Reference ******* Amount $4,184.32. This notice is to inform you that you have unlawfully reported an alleged debt to my consumer report. Under the New Rule REGULATION F which took effect November 30, 2021, ************************ LLC has violated 1006.30A and its new rule by parking this alleged debt on my consumer reports. ***** and Desist the reporting of this alleged Debt immediately or I will escalate this matter to taking legal action. I have not given you written permission to put anything on my credit profile. You have no permissible purpose by law to contact third parties with my private or personal information. Ceasing communication If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt. Cease and Desist all collections activity AND DELETE FROM MY CONSUMER REPORT! YOU HAVE 10 Calendar days to DELETE THIS ACCOUNT FROM MY CONSUMER REPORTS! or I will take legal action for consumer law violation. DELETE THE ACCOUNT FROM YOUR RECORDS AND ALL CONSUMER REPORTING AGENCIES
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hunter J

      1 star

      04/10/2024

      I'm currently on Medical Assistance and they are not suppose to garnish my wages if I'm on any type of Assistance. They ignore my proof and send another letter dated 4 days after sending proof that they are asking my employer to garnish my wages. Predatory Sharks is their core values. They prey on the weak and vulnerable. After this review they'll reply with their same copy and paste answer and just pretend they are being honest or they show integrity lol BS

      Gurstel Law Firm, P.C. Response

      04/16/2024

      Thank you for notifying Gurstel Law Firm, P.C. (Gurstel) of the consumers concerns. We wish the consumer to know that Gurstel takes every consumer complaint seriously and we strive to resolve each complaint as quickly as possible. We look forward to the opportunity to work directly with the consumer to resolve the consumers concerns. We apologize for any inconvenience this consumer has experienced while working with Gurstel. Gurstel has reviewed the correspondence and sent a garnishment release to consumers employer. A copy of the release was also mailed to the consumer. Gurstel encourages consumer to contact a Gurstel Account Representative at ************** if they have any further questions or concerns.

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

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