This business is not BBB accredited.
Phone: (612) 617-1000 View Additional Phone Numbers 6532 16th Ave S Ste 206, Minneapolis, MN 55423
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Major appliance repair service. Most makes and models, same day service in Minneapolis,St Paul, known as the Twin Cities.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Minneapolis Appliance Repair Service include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning the following:
Customers allege the company did not show up for promised appointment times. The company states they tried to call, but customers argue that no phone calls were ever received. Customers also allege that the company informed them that when they didn't answer their phone they made other appointments;
Complainants state they were treated rudely on the phone when attempting to schedule appointments and were denied service based on the type of appliance they were seeking to get repaired, despite seeing advertisements on the company's website indicating that they would service that type of appliance;
Complaints received by BBB allege that upon arriving for a scheduled repair appointment the company informed the customer that they would need to order a part and would return to finish the job, but the company never returned. When calling the company to find out why, customers allege that they were told that the company didn't feel like doing the job for them; and
BBB Customer complaints state the company refused service after already having an appointment scheduled and in some cases after arriving at the customer's home.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementLawrence McClure, Owner
Appliances - Major - Service & Repair Dishwashing Machines - Service & Repair Washing Machines & Dryers - Service & Repair Ice Machine Repair Washing Machines & Dryers - Coin Metered Appliances - Major - Dealers Ranges & Ovens - Service & Repair Refrigerators & Freezers - Service & Repair Washers
Refund and Exchange PolicyWe always try to do the right thing and rarely have problems
Service AreaHennepin/ Minneapolis/St. Paul
Products & Services
Whirlpool appliance repair, Whirlpool Duet appliance repair, Sears appliance repair, Kenmore appliance repair, Kitchenaid appliance repair, Maytag appliance repair, GE appliance repair, Sub Zero appliance repair, Estate appliance repair, Inglis appliance repair, Kirkland appliance repair, Amana appliance repair, Admiral appliance repair, Roper appliance repair, Jenn Air appliance repair. We have appliance repair Minneapolis, appliance repair Richfield, appliance repair Edina, appliance repair Bloomington, appliance repair eden prairie, appliance repair Hopkins, appliance repair Minnetonka, appliance repair st louis park, appliance repair golden valley, appliance repair Plymouth, appliance repair maple grove, appliance repair new hope, appliance repair robbinsdale, appliance repair crystal, appliance repair brooklyn center, appliance repair brooklyn park, appliance repair champlin, appliance repair osseo, appliance repair Burnsville, appliance repair medicine lake, appliance repair Wayzata, appliance repair Eagan. Refrigerator Repair, Washing Machine Repair or Washer Repair, Dryer Repair, Icemaker Repair-Replacement.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview