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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Midwest Tape, Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementDoug Swanson, President Angie Swanson, Office Manager Diane Truh, Office Manager
Advertising Specialties Marketing Programs & Services
Alternate Business NamesMediaworks Advertising Solutions Midwest Tape & Ribbon, Inc
Products & Services
According to the information provided by Midwest Tape, Inc. this company sells ads for the back of cash register receipts.
THIS LOCATION IS NOT BBB ACCREDITED
5200 Maywood Rd Ste 201
Mound, MN 55364 (952) 472-3234 (866) 472-3234 Directions
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Additional Phone Numbers
- (866) 472-3234(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: my ads were not delivered nor presented as promised and i was charged the full 2450 before any of my ads were in despite the agreement on payment i was charged the full amount of 2450 before my ads were running despite the agreement with saleman ,my ad was 20 days late missing the snow blower sales ,and i am paid in full for two stores price chopper #210 and 235 it is not in cooperstown store #235 ,even after i have paid and contract states aprox start date 2-1-15 it is now 3-25-15 , i have contacted medie works several times over the delay and stating my displeasure ,i contacted them again wanting to cancel my contract due to media works charging me for services i am not getting i want my contract canceled and full refund issued of $2450
Desired Settlement: i am seeking my full contract value of $2450 for lousy services and a run-around false promises and such , i am very very disappointed
Business Response: Initial Business Response /* (1000, 8, 2015/04/09) */ I have spoken with the client and have come to an agreement. We settled on a refund amount to the client. However I would like to say that we do not feel we gave anyone the run around. We pride our company on customer service. Immediately I returned the call to Mr. ***** and worked it our with him.
Read Complaint Details
Complaint: we are a beauty shop, a nails salon sign a contract with both side agree on advertising coupon on the back of the receipts for grocery shop, for the 0ct-7-2013, agree to paid $810 for 6 month, for both store locate in crestwood Missouri, and I been call the guy who handle our contract after we sign ( ************* ) he's a vp for the company, and he promise to come buy and give us approval for the coupon, he fail to show up after so many time of promising and we call the main office so many time to fix the proplem and the office people told us that they going to investagage and will call us back, but after so many contact with them, they don't pick up our call, we think they find different salon pay them more than our contract so they ditch us, this is very rude, both the office and the sale person to do things like this after we both agree on a contract. very upset! Product_Or_Service: coupon advertising Account_Number: contract # ****
Desired Settlement: DesiredSettlementID: No settlement requested - for if they can run my coupon
Business Response: Initial Business Response /* (1000, 5, 2013/10/25) */ We have contacted and met with the client. He is happy. This was simply a miscommunication error. Thanks
Problems with Product/Service
Read Complaint Details
Complaint: **** ******* Paid for Ad space on Local Store sales tapes on July,15,2013. Contract # **** Ad to start on 8/13/2013. @ local ******** Store in ******** ill. Ad did not ever run. called asked for refund. got many people to call. No one ever call me back. I paid $225.oo Now all I get is someone is going to send me a proof of new ad. this is bogus and I want a refund. only time I talk to some one is when I call 952-472-3234.Can you help? Thank you, **** ******** Product_Or_Service: AD Space Order_Number: **** Account_Number: ****
Desired Settlement: DesiredSettlementID: Refund Refund
Business Response: Initial Business Response /* (1000, 8, 2013/10/02) */ We have settled this complaing with the client. We refunded the client his full amount and also gave him a free ad on both stores he was contracted for,