Not delivering advertisement properly or on time. Also has 3 business names! "MediaWorks, inc.", "StoreMedia,inc." and "Midwest Tape, inc."
The sales rep ************ came into our store and sold us on a back of a receipt ad for local grocery stores(********). They said the ad's would be in place on or around 1-7-13. I shop at most of these locations so that is the reason I thought about doing the ad's in the first place. They were only set in place at 1 location out of the 3 and the sales rep even told me that not all of the rolls(with the ads on the back) were in place. It has been 6 weeks. I have not even heard from the company at all until I contacted them myself. Then they said "I was planning on coming into your store today to talk to you about this today". They would not have done anything about all of this unless I called. They are also operating under 3 business names."MediaWorks, inc.", "StoreMedia,inc." and "Midwest Tape, inc." They are advertising that they are BBB accredited as well when only one of the names even comes up and they other 2 do not. "MediaWorks, inc." is the company that we started the advertising and they have the logos on there stating they are BBB Accredited which made me feel ok with it. I have talked to 3 employees at this company and they are all telling me different things. I ended up talking to the owner ************ and he was very rude. He stated that he WILL NOT REFUND ME ANY MONEY. I told him that they are not selling this properly and not even advertising when they said they would. He said to me on the phone "You guys paid $900 for advertising and that's a joke anyways". He called his own product a joke. I don't know about him but $900 is a lot to us small companies. All of us hard working legit companies get scammed by these types of business and I want people to be aware. I have called my credit card company to stop payments etc. I am not pleased with this company at all. Some of the other companies that also did the ads are coming 2 or more times on the same receipt. They are supposed to be every 16 spots for the ads. They stated "some companies pay more". I went there and spent almost $300 one day and our ads are not even showing up. THIS COMPANY IS A SCAM!! DO NOT ADVERTISE WITH THEM. AS YOU CAN SEE THERE ARE MULTIPLE COMPLAINS ABOUT THIS COMPANY. I WANT A REFUND!!!
I want my money back. This company is a scam and do not hold up to their word!
Business' Initial Response
Regarding the mentioned complaint. We have tried to work with this client. This client says he has not received his contracted advertising, and refuses to pay his bill. We have sent him proof of his advertising that we did produce as promised, along with final notice for payment. We have honored our contractural agreement with this client. He is unhappy with the results of his advertisement.
Consumer's Final Response
(The consumer indicated he/she DID NOT accept the response from the business.)
This company is a scam. All that I mentioned is true. Them trying to "work things out" is him laughing at me and saying "Your not getting your money back". Also they are still operating under 3 business names???? How come? Not trustworthy and also others having multiple complaints of the same degree.
Business' Final Response
First, Midwest Tape and Storemedia, had a name change to Mediaworks. We are the same company same owners.
Mr ***** ******** signed a contract with our company on 12/11/12 for advertising on grocery stores for a total of $900.00. Mr. ******* claims he never received his advertising so, our company sent him a copy of the register reciept tape to prove that he ran. Along wit a past due bill.
At his time he still owes our company a balance on his contract of $600.00. Mr ******** says he paid $900.00 he is lying and I will send you the supportive evidence if you would like. His signed contract, his actual ad on the tape, and his declined credit card information. We will be forwarding this on to our attorney for collection of his %600.00 balance rather then refunding him $300.00. AGAIN HE HAS NOT PAID MORE THEN 300.00 ON HIS CONTRACT OF 900.00.