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BBB Business Review

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BBB Accredited Business since 02/11/2011

Discovery Benefits, Inc.

Phone: (866) 451-3399Fax: (866) 451-3245View Additional Phone Numbers4321 20th Ave S, FargoND 58103-7194 Send email to Discovery Benefits, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 02/11/2011

BBB has determined that Discovery Benefits, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Discovery Benefits, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 78 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

78 complaints closed with BBB in last 3 years | 37 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues20
Delivery Issues5
Problems with Product / Service52
Guarantee / Warranty Issues0
Total Closed Complaints 78

Customer Reviews Summary Read customer reviews

8 Customer Reviews Customer Reviews on Discovery Benefits, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 8
Total Customer Reviews 8 Customer Reviews

Additional Information

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BBB file opened: 09/08/2006Business started: 01/07/2000Business started locally: 01/01/1987
Type of Entity

Corporation

Incorporated: January 2000, ND

Contact Information
Principal: Suzanne Rehr (Chief Compliance Officer)Customer Contact: Kirsten Steining (Compliance)
Business Category

Administrative Services

Products & Services

According to the information provided by Discovery Benefits, this company offers third party administration for COBRA, Health Savings, Plans and reimbursement accounts.


If you choose to do business with Discovery Benefits, Inc., please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.