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Remodeling your home
Some homeowners are handy enough to tackle their own remodeling or construction projects, but many will turn to contractors to make their visions a reality. Better Business Bureau of Minnesota and North Dakota (BBB) offers a Top Ten list of things people should do before hiring a contractor:
- Check out their track record. Contact BBB to obtain free Business Reviews on any company you're considering hiring. Visit or call 1-800-646-6222.
-Solicit multiple quotes. Shop around and get at least three written estimates.
-Verify license and insurance. Ensure that companies have a current license to perform work in Minnesota , as well as liability and workers' compensation insurance. In North Dakota, visit
-Ask for references. Get references from recent jobs and verify them before signing a contract. Be leery of people who say they have leftover materials from a nearby project; ensure they are an employee of the business they claim to be representing, and take time to research the business.
-Inquire about a lien waiver. A lien waiver is a statement from the contractor that all suppliers and subcontractors have been paid for their work. Be sure to ask whether the contractor will provide you with a lien waiver upon completion of the work.
-Don't forget building permits. Permits are for your protection and help ensure work will meet local building codes. Check with your contractor before starting your project to see if a permit is necessary. Homeowners bear the cost of building permits, but companies should be responsible for obtaining any necessary permits.
-Consider future service issues. Keep in mind that if you choose a contractor or company that isn't local you need to know who to contact in regard to any service needs that may arise after completion of the project.
-Get everything in writing. Don't allow work to commence without a signed, written contract that includes project start and completion dates, exact costs, specific work to be done and warranty information. Be aware that anything you sign is a contract.
-Don't rely on verbal promises. Any promises made orally should be written into the contract, including warranties on materials and/or labor.
-Arrange a payment schedule. Never pay in full in advance of a project. Stagger your payments according to agreed-upon stages of work completion and don't make a final payment until all work is finished. Never pay in cash; use check or credit card.

Consumer Tips


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.