BBB Business Review
BBB Accredited Business since
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This company provides debt collection and accounts receivable management.
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A BBB Accredited Business since
BBB has determined that State Collection Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for State Collection Service, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 86 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||86|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Thomas D Haag, Chairman/CEO Mr. Terry Armstrong, President Ms. Tracy Dudek, Director of Sales Marketing & Client Satisfaction Mr. Tim Haag, Client Services Manager Ms. Tina Hanson, Vice President Ms. Mona Sen, Marketing Associate Mr. Marc Soderbloom, Compliance Officer Mr. John Stetzenbach, CFO/COO
Collection Agencies Collection Systems Collection Agencies (NAICS: 561440)
Method(s) of PaymentState Collection Service accepts all forms of payment including cash, check, debit card, credit card (with the exception of Discover Card), money order, and Western Union.
Alternate Business NamesCapitol Credit Service
Capitol Credit Service, located at the same address, is a division of State Collection Service, Inc.