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BBB Accredited Business since

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This company offers major appliance sales, including televisions, electronics, home heaters, BBQs, dehumidifiers, video, and mattresses.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brothers Main, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Brothers Main, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Brothers Main, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 30, 1989 Business started: 01/01/1938 in WI Business started locally: 01/01/1938 Business under new ownership as of: 06/01/2000 Business incorporated: 06/22/2001 in WI
Type of Entity


Business Management
Mr. Scott Ottman, Co-Owner
Contact Information
Principal: Mr. Scott Ottman, Co-Owner
Business Category

Appliances - Major - Dealers Appliances - Small - Dealers Compactors - Waste - Household - Dealers Garbage Disposals - Household Home Theater Mattresses Ranges & Ovens - Dealers Refrigerators & Freezers - Dealers Television & Radio - Dealers Video Equipment - Sales & Rentals Washers Home Electronics Dehumidifying Equipment Range Hoods & Canopies Appliance Repair and Maintenance (NAICS: 811412)

Products & Services

Brothers Main, Inc. sells the following brand(s): Amana, Broan, Electrolux, Frigidaire, Icomfort, Inada, Kitchen Aid, LG, Maytag, Samsung, Serta , Speed Queen, Toshiba, Ventahood, Whirlpool

Brothers Main, Inc. offers the following product(s): Appliances, Cooktops, Dishwashers, Dryers, Freezers, Home Appliances, Massage Chairs, Mattresses, Microwaves, Ranges, Refrigerators, TV, Wall Ovens, Washers

Hours of Operation
M: 10:00 AM - 8:00 PM
T: 10:00 AM - 8:00 PM
W: 10:00 AM - 8:00 PM
Th: 10:00 AM - 8:00 PM
F: 10:00 AM - 8:00 PM
S: 10:00 AM - 5:00 PM
Su: 12:00 PM - 5:00 PM
Method(s) of Payment
Visa, American Express, Master Card, Personal check, Discover Card, Brothers Main Card with finance programs available to approved credit, Cash.
Refund and Exchange Policy
30 Day Satisfaction Guarantee
It's simple: It's not yours until you like it.
If for any reason you are unsatisfied with any purchase from Brothers Main, return it in good condition, within 30 days, and we will cheerfully exchange the product. If we don't have a suitable replacement, we will refund your money.
Alternate Business Names
Brothers Main Appliance & TV The Brothers Main

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Types of Complaints Handled by BBB

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