BBB Accredited Business since 03/01/2009
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A BBB Accredited Business since 03/01/2009
BBB has determined that Pella Windows & Doors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Pella Windows & Doors' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Pella Windows & Doors
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: November 1975, TN
Contact InformationPrincipal: Mr. Collin Billings (Manager)Mr. Chris Brakke (Sales)
Windows & Doors, Window Companies, Doors - Installation, Door Companies, Windows - Installation & Service
Products & Services
The Pella Window and Door Showroom of Memphis offers replacement expertise and energy-efficient wood, fiberglass or vinyl replacement windows and doors. Pella provides free, in-home consultations, on-the-spot quotes and professional installation. Products and services are backed by some of the best warranties in the business.