BBB Accredited Business since 05/01/2014
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A BBB Accredited Business since 05/01/2014
BBB has determined that American Car Center, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised American Car Center, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 27 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||9|
|Problems with Product / Service||16|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||27|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on American Car Center, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr. B. Michael Shivers Jr. (President)Customer Contact: Mr. John Moses (VP/GC)Mr. Danny Dunson (Operations Manager)Ms. Janet Ptaszek (CFO)
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