BBB Business Review

BBB Accredited Business since 04/01/2008

M J Tree & Landscape

(901) 233-09795709 Crievewood Dr, MemphisTN 38135-1005 Send email to M J Tree & Landscape

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BBB Accreditation

A BBB Accredited Business since 04/01/2008

BBB has determined that M J Tree & Landscape meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for M J Tree & Landscape include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on M J Tree & Landscape

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
10/03/2014Problems with Product / Service | Read Complaint Details

hire this man to do tree service for me . he was to cut down three trees and remove debris. first of all he did not clean up properly . a limb fell on wires an knocked out service . he destroyed my backyard with holes over the whole yard with trees falling in yard and where he used his backhoe or******* trench dug in the yard where******* was used . the part where the trees fell i can not use my rider from getting stuck . i had a commercial grill on a trailer . the tires was low . he had his workers to move it without consulting me . the tires came off and could not be blown up again . his reply the tires was dryrotten . the holes in the yard his reply was the yard was wet . he took no resposbility for nothing he did . i contacted him and he promise to come back and straight the problem out have not seen or heard from him . this guy is not right he is not fair and he passes himself off as a preacher . these the kind you need to run from . if anybody think that i am not being truthful come by and see my yard or talk to my neighbor, and see the rest of my yard and see how i keep it up . i urge you please do not mess with this man .

Desired Settlement
repairing my yard with filling these holes he left in them with dirt like he promise. and paying me for repair of the tires and the problem he cause with the grill. apolgy is always in order.i wittness this man arguing with one of his emploees out open to the top of his voice. the preacher .

Business Response
Contact Name and Title:***************** Owner MJ
Contact Phone:*************
Contact Email:*****************
Mr.**** I'm sorry that you feel this way at this time. However with the BBB involved, I feel that the only thing for me to do, is to return you $100.00 to repair your lawn and fix your flat. You know as well as I that those tires were dry rotted and off the rims. We didn't have a problem for a month or longer. We did what we were paid to do and you said that you were pleased. I hope this can resolve this issue. I've always had an A+ rating and hope to keep it. Bless You Sir!

Additional Information

BBB file opened: 04/28/2000Business started: 04/01/2000
Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Morris Jefferson (Owner)
Business Category

Tree Services, Landscapers

Products & Services

This company offers tree trimming & landscape services.

Alternate Business Names
Jefferson, Morris Tree Trimming & Landscaping, Morris Jefferson Tree Trimming & Landscaping

Map & Directions

Map & Directions

Address for M J Tree & Landscape

5709 Crievewood Dr

Memphis, TN 38135-1005

To | From


1 Locations

  • 5709 Crievewood Dr 

    Memphis, TN 38135-1005(901) 233-0979

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Tennessee, North Mississippi & East Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*M J Tree & Landscape is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on July 31, 2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Tree Services


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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