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Find a Location

American Pool Techs, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Pool Techs, LLC

      Brighton, TN 38011

      BBB Accredited Business
    • American Pool Techs, LLC

      1380 Old Hwy South Brighton, TN 38011

      BBB Accredited Business
    • American Pool Techs, LLC

      Memphis, TN 38122

      BBB Accredited Business

    Business ProfileforAmerican Pool Techs, LLC

    Pool Service
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2013

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    American Pool Techs, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Pool Techs, LLC

        Brighton, TN 38011

        BBB Accredited Business
      • American Pool Techs, LLC

        1380 Old Hwy South Brighton, TN 38011

        BBB Accredited Business
      • American Pool Techs, LLC

        Memphis, TN 38122

        BBB Accredited Business
      Location of This Business
      Brighton, TN 38011
      BBB File Opened:
      5/3/2007
      Years in Business:
      17
      Business Started:
      8/1/2006
      Accredited Since:
      1/1/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Number of Employees:
      2
      Alternate Business Name
      • American Pool Techs
      Contact Information

      Customer Contact

      • Mr. Jonas McCullar, Owner

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2021

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      approximately 1 month ago i hired American pool tech in the Brighton Tn location to clean my pool. They said sure we can clean it. they dumped 25 lbs of shock, 32 oz of algaecide and 15 lbs of sodium bicarb in my pool and said that they would have it right with-in 2 days. approximately 8 days later they haven't vacuumed the pool and it was worse than it was in the beginning. Finally i told them not to come back because they were not doing what they said and kept me hanging on. I had to hire someone else to clean my pool because all the chemicals just sat on bottom of pool and never dissolved But they did in fact charge my credit card for $326.00, i guess for the chemicals because they did nothing else. Even if they dont refund my money i feel that i needed to write this review so no one else will get ripped off by these incompetent people
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Susan E

      5 stars

      09/09/2022

      After a two year nightmare with another pool builder we meet with a representative from American Pool Techs at the Agricenter Home Show. We explained the horrible situation we found ourselves in and they agreed to help us out if possible. Thankfully, with their help, we are finally swimming in our dream pool. They did not have to take on this unfinished, messy project someone else started but they did and we are extremely grateful! I highly recommend this company for anyone looking for a reliable, true to their word, professional pool company!***** and *****************************

      American Pool Techs, LLC Response

      09/12/2022

      Thank you so much for your kind words! We are thankful we had they opportunity to work with you and so happy that you are now able to enjoy your swimming pool!

      Local BBB

      BBB of the Mid-South

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