BBB Accredited Business since 07/01/2009
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A BBB Accredited Business since 07/01/2009
BBB has determined that Masterbilt Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Masterbilt Roofing's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Masterbilt Roofing
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Contact InformationPrincipal: Mr. Jim Warren (Co-Owner)Customer Contact: Mrs. Aileen Warren (Director/Co-Owner)Mr. Bob Warren (Owner)Mrs. Rachael Warren (Office Manager)
Products & Services
Masterbilt Roofing is family owned and operated right here in the Memphis area. They offer more than just shingles: They offer a Limited Lifetime Warranty on Upgraded Roofing Systems that include materials and labor for up to 50 years. Free Quotes. They are insurance claim specialists and always meet with their customers' insurance adjusters. They do the entire job from the roof to any interior damage, gutters and more.
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PM
Memphis and surrounding areas