Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Top's Bar-B-Q, LLC has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Top's Bar-B-Q, LLC

      5720 Mount Moriah Rd Memphis, TN 38115-1623

    • Top's Bar-B-Q, LLC

      4824 Bethel Rd Olive Branch, MS 38654-8716

    • Top's Bar-B-Q, LLC

      3970 Rhodes Ave Memphis, TN 38111-7300

    • Top's Bar-B-Q, LLC

      3023 Thomas St Memphis, TN 38127-7605

    • Top's Bar-B-Q, LLC

      3353 Summer Ave Memphis, TN 38122-5136

    Business ProfileforTop's Bar-B-Q, LLC

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Top's Bar-B-Q, LLC has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Top's Bar-B-Q, LLC

        5720 Mount Moriah Rd Memphis, TN 38115-1623

      • Top's Bar-B-Q, LLC

        4824 Bethel Rd Olive Branch, MS 38654-8716

      • Top's Bar-B-Q, LLC

        3970 Rhodes Ave Memphis, TN 38111-7300

      • Top's Bar-B-Q, LLC

        3023 Thomas St Memphis, TN 38127-7605

      • Top's Bar-B-Q, LLC

        3353 Summer Ave Memphis, TN 38122-5136

      Location of This Business
      5720 Mount Moriah Rd, Memphis, TN 38115-1623
      BBB File Opened:
      12/15/1995
      Years in Business:
      71
      Business Started:
      7/3/1952
      Business Incorporated:
      7/3/1961
      Type of Entity:
      Corporation
      Contact Information

      Principal

      • Mr. Terry Trim, President

      Customer Contact

      • Ms. Cathy Morton, Manager
      • Ms. Carol Owens, Manager
      • Ms. Connie Johnson, Manager
      • Frankie LeMay, Manager
      • Ms. Stephanie Turner, Manager
      • Ms. Linda Duckworth, Manager
      • Mr. Landon Kelly, Manager
      • Ms. Billie Billings, Manager
      • Ms. Leigh Ann Allen, Manager
      • Ms. Robin Gervis, Manager
      • Ms. Cathy Griffin, Manager
      • Ms. Rosemary Howard, Manager
      • Mr. Jason McCord, Manager
      • Ms. Rita Trentham, Manager
      • Ms. Lynn Hantz
      • Mr. Terry Trim, President
      Additional Contact Information

      Fax Numbers

      • (901) 363-8365
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      When placing an order, the food is never properly prepared & packaged and the temperature of the food is a concern due to possible food poisoning and or contamination. The order is always incorrect and it's an hassle when attempting to have the order corrected. The customer service is terrible. The staff is rude and their hygiene doesn't seen to be up to code to be preparing food. You would expect a better experience when spending over $20.00 for fast food for yourself plus your family. Training on their appearance, along with customer service, and cleanliness is highly recommended.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ed M

      1 star

      02/22/2023

      Tuesday afternoon, I drove through ****(*****************) and ordered a 6-pack of BBQ. I did not check the bag (I usually do) because it was busy and I wanted to get out of the line as quickly as possible. When I got home, the bag had only BBQ meat and buns. There was no sauce (I had specifically asked for some extra hot sauce to go with the mild) and no slaw. When I saw this, I called the store and their response was "What do you want me to do about it"?I frequent Tops, but this was a horrible experience.

      Local BBB

      BBB of the Mid-South

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.