Business ProfileforAction Pest Control Company

On 4-30-18 signed a 4 yr. contract with Action Pest Control the initial total payment of $1455.20 with a total of $267.50 annually for the length of the contract. The contract states, for the annual fee, Action will perform inspections annually and will perform any necessary retreatments at no additional cost for the length of the contract. Initial spray was on 5-04-18 done by ****** used Taurus .06% 30 gal. He did a very through job of inspecting. Explained why he had to dig trenches where there was dirt next to the ***************** and spray below ground then cover the trenches up and drilled into concrete across front porch and every where that concrete was next to house, garages and workshop then spray down in the holes ,then fill holes back in.9-20-18 **** came to treat front flower bed with Taurus 0.6% that wasn't treated on 5-04-18 because, I had a food garden planted there. Ask him to check attic because, it previously was not checked. On 5-30-19 someone else came to inspect and sprayed underground in dirt areas and entire perimeter of ********** Talstar.06% 25 gal. 5-21-20 Same guy came as 2019 sprayed under the dirt areas and around perimeter of **********. Talstar .06% 30 gal. On 5-11-21 ****************** came sprayed perimeter of ********** above ground. No inspection done. Used Bifenthrin 7.9% 10 gal . On 5-11-22 MikeT and another guy came and he sprayed only dirt above ground. I watched on my DVR camera monitor. Ask **** why he did not spray the perimeter, he said spraying is a courtesy and he was told not to anymore. I ask what I was paying for and he said an inspection, but neither did an inspection even after I told him there were swarms of termites on window behind the **** I went and touched the brick that was wet from the spray no smell. Told **** to tell the owner I was not happy. I expected him to at least call me. I sent 2 emails to Action and still have not heard from them. There review said 100% satisfaction. Well I am not satisfied.