Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

COMP Cams has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • COMP Cams

      3406 Democrat Rd Memphis, TN 38118-1541

    Business ProfileforCOMP Cams

    Wholesale Auto Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3406 Democrat Rd, Memphis, TN 38118-1541
    BBB File Opened:
    4/14/1977
    Years in Business:
    48
    Business Started:
    4/1/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Edelbrock Group
    • Competition Cams
    • Comp Cams
    • Fuel Air Spark Technology
    Contact Information

    Customer Contact

    • Mr. Chris Douglas, Chief Executive Officer
    Additional Contact Information

    Fax Numbers

    • (901) 366-1807
      Primary Fax

    Phone Numbers

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/06/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I ordered a Hydraulic Roller Cam ***** on September 8, 2023, for $1,587.87, which was initially back-ordered with an expected delivery date of December 5, 2023. That date passed without any update, and upon contacting Comp Cams, I was informed of further delays due to back-ordered push rods, with a new estimated delivery date of January 2, 2024. This pattern of delay continued with subsequent promised dates of February 5 and March 4 also passing without the delivery of parts, including springs and valve seals. Throughout this process, the customer service department has been unable to provide any solid explanations for the delays or a reliable delivery date. Despite inquiring about the source of these parts, I was only told the supplier is US-based. I've now been given a new tentative delivery date of April 2, according to their system, which I find completely unsatisfactory. The lack of clear communication and concrete answers from customer service has left me without a clear expectation of when the parts will finally arrive.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Justin T

    1 star

    12/14/2023

    They sent the wrong part that wasnt even finished and for the wrong vehicle. And Ive been waiting 3 months since then for a refund. Every time I speak to someone they lie and make excuses and divert the situation.

    COMP Cams Response

    12/15/2023

    ******************,We apologize that you have had a difficult experience with our company as I can assure you that's not our goal. I will have our Technical Support manager (*******************) reach out via email to discuss the specifics of your situation.

    Local BBB

    BBB of the Mid-South

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.