BBB Business Review

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This Business is not BBB Accredited

House Call of Memphis

(901) 485-3839View Additional Phone Numbers6139 Poplar Ave # 230, MemphisTN 38119-4741

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BBB Accreditation

House Call of Memphis is not BBB Accredited.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

This business has no rating because BBB has information indicating it is out of business.

Housecall of Memphis has received a pattern of complaints alleging customer service issues. Specifically, complaints allege consumers purchased discount coupons from Living Social or Groupon for cleaning services; however, consumers have great difficulty reaching the company to schedule a cleaning appointment. Some consumers indicate several phone calls and/or emails are sent for appointment requests, but the company fails to respond in a timely manner. Other complaints allege once the appointment is scheduled, the company fails to show up to complete the promised services. BBB contacted the company and while the company did respond to some unanswered complaints at that time, they have failed to eliminate the underlying cause of the complaints.

Customer Complaints Summary

9 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service8
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on House Call of Memphis

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 07/20/2010
Contact Information
Principal: Ms. Pat Newton (Owner)Ms. Liz Little (Owner)
Business Category

House Cleaning

Alternate Business Names
The House Call Memphis, Housecall of Memphis, Show Clean Memphis

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.