BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

Elite Home Services

Phone: (901) 751-0228Fax: (901) 751-1066View Additional Phone NumbersMemphisTN 38125http://www.unitedhomeservice.com ! There is an alert for this business !

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Elite Home Services is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.

It has to come to our attention that Elite Services has the BBB Logo on display on at least one of their company vehicles. Elite Services is not accredited with the Better Business Bureau. Their unauthorized use of the logo and BBB name constitutes an act of trademark/copy infringement. We have contacted the company by mail requesting that they cease the misuse of the logo, but to date, have not responded.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Elite Home Services' rating include:

  • 6 complaints filed against business
  • Failure to respond to 3 complaints filed against business.
  • Advertising issue(s) found by BBB.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service5
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Elite Home Services

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 02/01/1995Business started: 03/01/1993
Type of Entity

Partnership

Contact Information
Principal: Mr. Joseph Pigrum (Owner)Ms. Felecia Pigrum (Owner)
Business Category

Heating & Air Conditioning, Heating Equipment & Systems Cleaning & Repair, Appliances - Installation, Air Conditioning Systems-Cleaning, Air Conditioning Repair

Alternate Business Names
United Home Service (former)

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.