BBB Business Review

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BBB Accredited Business since 10/01/2011

Best Care Home Services

(901) 624-14015250 Pleasant View Rd Ste 1, MemphisTN 38134-6303 Send email to Best Care Home Services

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Description

This company specializes in plumbing, heating and air conditioning.

BBB Accreditation

A BBB Accredited Business since 10/01/2011

BBB has determined that Best Care Home Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Best Care Home Services' rating include:

  • Length of time business has been operating.
  • 18 complaints filed against business

Factors that raised Best Care Home Services' rating include:

  • Response to 18 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

18 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues2
Problems with Product / Service16
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Best Care Home Services

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 08/04/2009Business started: 04/01/2009
Contact Information
Principal: Mr. Brian Reed (VP of Operations)Mr. Jeff Brady (Owner)
Business Category

Heating & Air Conditioning, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Contractors & Systems, Heat Pumps, Heating Contractors, Plumbers, Plumbers - Commercial, Plumbing Drains & Sewer Cleaning, Leak Detecting Instruments, Air Conditioning Repair, Air Conditioning Systems-Cleaning, Air Duct Systems

Products & Services

This company services and repairs all major brands including Carrier, Lennox, Amana, Trane and more. Authorized sales and service provider for both Bosch and Rinnai tankless water heaters.

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: 08:00 AM to 12:00 PM
Refund and Exchange Policy

This company offers a 1 year labor warranty on equipment installation and 90 days warranty on service calls.

Service Area

Best Care Home Servicess serves Shelby, Tipton, Fayette County in Tennessee and in Mississippi, DeSoto & Marshall Counties.

Alternate Business Names
Burleson Services (former)

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.