BBB Business Review

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BBB Accredited Business since 01/01/2012

Wilson Floors

(901) 461-4374456 S Mount Pleasant Rd, ColliervilleTN 38017-6000 Send email to Wilson Floors

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Description

Wilson Floor Coverings specializes in many types of flooring; family owned business with over 15 years experience and located in Collierville, TN.

BBB Accreditation

A BBB Accredited Business since 01/01/2012

BBB has determined that Wilson Floors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Wilson Floors' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Wilson Floors

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/22/2004Business started: 01/01/2004
Contact Information
Principal: Mr Allen Wilson (Owner)
Business Category

Floor Laying, Refinishing and Resurfacing Companies, Tile Sales, Tile Restoration, Tile & Grout Cleaning, Carpet & Rug Pads, Linings & Accessories, Carpet & Rug Dealers-New, Hardwood Floor Maintenance, Hardwood Floorers, Carpet Layers

Products & Services

*Removal and disposal of existing product.
*Tile repair and custom showers, backsplashes and floors
*Hardwood installation
*Dustless hardwood refinishing
*Commercial or residential carpet installation, restretching, repair and cleaning

Hours of Operation
Mon: 08:00 AM to 08:00 PMTue: 08:00 AM to 08:00 PMWed: 08:00 AM to 08:00 PMThu: 08:00 AM to 08:00 PMFri: 08:00 AM to 08:00 PMSat: 08:00 AM to 02:00 PM
Refund and Exchange Policy

Wilson Floors job isn't finished until the customer is 100% satisfied. All work is guaranteed for 1 year.

Service Area

Wilson Floors serves DeSoto, Tate, Tunica, La Fayette, Marshall, Shelby and Fayette Counties.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.