Business ProfileforFences & Decks 4 Less

Fence installed 3/17/23-3/18/23 Cost. $3,896 Requested a privacy fence, however, I am unhappy because there are large gaps between some of the boards as well as split boards. I feel the workers could have done a more professional job and contacted Ms. **** with pics on 3/23/23 to advise and to request resolution. On 3/28 I texted to see what they were offering after not hearing back. No f/u from her, so I texted again on 4/10. She said $321 additional for additional strips of wood to be put up along the fence line on the left side facing my house. She was supposed to f/u with me. On 4/11 I texted again reiterating my concerns and advised about the board on board fix again and I asked about them including the front of the fence in the fix. She said she'd talk to husband and f/u with me. 4/13 I requested call via text for status. 4/20 Requested timeframe on fence. **** advised finishing other jobs. 4/27 Since no date set I requested her husband come out b4 proceeding with strips. 5/26 I texted expressing dissatisfaction with f/u timeframe and poor customer service. **** responded with apology saying husband has been out of town but they didn't forget. 6/1 **** said he has been stuck on a job with a builder. 6/9 She advised he was still caught up with builders. No more contact from them since then.