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          Interface Security Systems, LLC has 1 locations, listed below.

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            Business ProfileInterface Security Systems, LLC

            Security Systems

            Contact Information

            2690 Kirby Whitten Rd Ste 101

            Memphis, TN 38133

            Get Directions
            Visit Website
            (901) 377-1719

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Interface offers:
            Retail, Commercial & Small Business:
            Secure Managed Broadband,PCI Compliance,
            Alarm/Event Monitoring,Digital Voice,Interactive Video Surveillance,Managed Access Control,Fire/Life Safety.
            Residential:
            Home Management Solutions,Intrusion Detection,
            Fire/Life Safety,Asset Protection,NetWatch: Wireless Backup,Total Connect and Insurance Discount.











            Business Details

            Location of This Business
            2690 Kirby Whitten Rd Ste 101, Memphis, TN 38133
            BBB File Opened:
            3/1/1986
            Years in Business:
            38
            Business Started:
            9/1/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Interface
            Business Management
            • Mr. Darrell Spencer, District Sales Manager
            Contact Information

            Principal

            • Mr. Darrell Spencer, District Sales Manager

            Customer Contact

            • Mr. Matt Stopa, Vice President Mid-South Region
            • Mr. Mike McLeod, President/CEO
            • Mr. Darrell Spencer, District Sales Manager
            • Mr. Chuck Omelson, Residential Contact
            • Ms. Lisa Beckring, Customer Service Supervisor
            Additional Contact Information

            Fax Numbers

            • (901) 377-9910
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: 4 tips on buying a home security system - and 4 red flags to avoid

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Celeste B

            04/10/2023

            I would rate zero if I could. Anytime something happened and I needed to review my cameras, the information was completely eliminated. I returned a camera and it took the company about 4 months to provide a refund to me. This "refund" was called an "overpayment" on their check and was only provided after I went into full-blown ballistic with the sales person with which I worked with previously. I have no idea why they have been given an A+ as they have completely failed me. Again, I attempted to clear up a matter in the billing department which took over 6 months and had to get my ex-husband involved. I would NEVER recommend this company as I have had so many issues. I am currently locked into a contract and am very tempted to pay over $3K just to get some relief. I do not use the system and zero communication is provided. This is a complete rip off!

            Customer Response

            05/03/2023

            Good Afternoon, We received your review and are so sorry to learn you have been having issues. We take customer satisfaction seriously and are always glad to hear from you. First, I would like to apologize for the frustrations you've been experiencing recently. I want you to know that we appreciate your feedback, it allows us to resolve any problems that occur and help us to improve our services. We're proud you have selected our company as your service provider, and we'd like the opportunity to resolve your concerns and earn your continued trust. I have tried reaching you a couple of times by calling two different numbers we have on file but havent been able to leave voicemail. We are truly sorry for the inconvenience and would like to work with you to resolve this matter. Please give me a call when youre able. Thank you.******************* Regional Customer Experience Manager Interface Systems ********************************************************************************** Direct: ************ |TF: ***********************

            Local BBB

            BBB of the Mid-South

            More Info on Local BBB

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