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West Tennessee, North Mississippi & East Arkansas

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BBB Accredited Business since 03/01/2001

Sleeve City

(901) 380-4168View Additional Phone Numbers7600 Appling Center Dr Ste 102, MemphisTN 38133-5081 Send email to Sleeve City

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BBB Accreditation

A BBB Accredited Business since 03/01/2001

BBB has determined that Sleeve City meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Sleeve City's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Sleeve City

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/24/2001Business started: 01/01/1997
Contact Information
Principal: Mrs. Susan Murray (Owner)Ms. LeTasha Terry (General Manager)
Business Category

Compact Disc, Tapes, Record - Whls & Mfrs., Packaging Materials

Products & Services

This company offers multimedia packaging for CD, DVD, audio tapes, and records.

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PM
Refund and Exchange Policy

You may return any item in new condition for any reason within 15 days of receipt, however you must contact for return authorization. You may elect to either receive a refund for the merchandise (less shipping) or exchange the merchandise.

If the product you purchased is not what you desired, then please contact our office within 15 days of receipt by opening a customer service ticket for a Return Authorization. We will then create a return authorization which will be emailed to you as an Adobe Acrobat email attachment. You must have a proper Return Authorization to include with your return and the number must be noted on the outside of the box or the package will be refused. All returns must have an RMA number and invoice number. Shipping costs are NOT REFUNDABLE. No returns for credit after 15 days from invoice date. Returns received after 15 days may be subject to a 15% restock fee.

Service Area

Worldwide Shipping

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.