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Find a Location

Jim Keras Subaru - Covington Pike has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforJim Keras Subaru - Covington Pike

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1957

    Years in Business: 75

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Jim Keras Buick, states it offers new & used autos.

    Business Details

    This is a multi-location business.

    Find a Location

    Jim Keras Subaru - Covington Pike has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2110 Covington Pike, Memphis, TN 38128
      BBB File Opened:
      5/11/1949
      Years in Business:
      75
      Business Started:
      1/1/1949
      Business Started Locally:
      10/1/1953
      Business Incorporated:
      12/1/1976
      Accredited Since:
      11/1/1957
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Contact Information

      Principal

      • Mr. James J. Keras III, President

      Customer Contact

      • Mr. James J. Keras III, President
      • Mr. Ben Keras, General Manager
      • Ms. Angela Janssen, Controller
      • Ms. Terry Payne
      • Mr. Daniel Hayes, Internet Sales Mgr
      • Ms. Barbara Plemmons
      • Ms. Liz Yost
      Additional Contact Information

      Fax Numbers

      • (901) 373-2758
        Primary Fax
      • (901) 380-0283
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/03/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      On November 29, 2023 I dropped my 2014 ********* off to have diagnostic performed regarding a knocking sound from my front tires . ***** the service advisor told me i also had to have an alignment. I paid $818.09 and picked the vehicle up on November 30, 2023 and immediately called *************** to advise the alignment was not performed because the truck was veering to the right really bad. I reached out to the General Manager *** and requested a refund for services not rendered. The dealership has refused a refund and I asked if they could give a voucher for the subaru dealership on Hacks because i didn't trust that the service would be done properly at their location and was advised no. I now have to pay another $127.50 which is what was included in the $818.09.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pauline S

      1 star

      07/21/2023

      Don't pay cash for parts. They will not give cash back when you return the part. They make you wait a week for a check. Bad business!!!!

      Local BBB

      BBB of the Mid-South

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