BBB Business Review

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BBB Accredited Business since 05/01/2013

Surface Solutions Unlimited

Find a Location

Phone: (901) 848-0260Fax: (870) 394-9233924 Neil Sain Loop, MarionAR 72364-5022 Send email to Surface Solutions Unlimited



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Description

Surface Solutions Unlimited opened its doors in 2012. Don, the owner of the company, has been performing resurfacing and repair jobs on bathtubs and counters for almost ten years. The company is locally owned and operated and guarantees all of its work for five years.

BBB Accreditation

A BBB Accredited Business since 05/01/2013

BBB has determined that Surface Solutions Unlimited meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Surface Solutions Unlimited's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Surface Solutions Unlimited

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

top
BBB file opened: 05/02/2012Business started: 04/01/2012
Business Management
Principal: Mr. Don Hickman (Owner/Operator)
Business Category

Bathtub Refinishers, Fiberglass - Fabrication & Repair, Grout Resurfacing & Repair, Porcelain Enamel Repair & Refinish, Baths, Bathtubs & Sinks-Repair & Refinish, Bathroom Remodeling - Walk-In Tubs, Bathroom Remodeling, Kitchen & Bath Remodelers

Refund and Exchange Policy

Surface Solutions Unlimited offers a five year guarantee on all their work.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.