BBB Accredited Business since 04/01/1999
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A BBB Accredited Business since 04/01/1999
BBB has determined that Renasant Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Renasant Bank's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Renasant Bank
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|12/14/2011||Problems with Product / Service|
Contact InformationPrincipal: Ms. Carol A. Russell (Memphis City President)Customer Contact: Mr. Martis Ramage (Division Vice President)
Banks, Mortgage & Escrow Companies
Products & Services
This company offers full-service banking.
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Map & Directions
Map & Directions
Address for Renasant Bank
5240 Poplar Ave
Memphis, TN 38119-3512