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Find a Location

Silver Star Imports has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSilver Star Imports

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    The company offers Mercedes repairs, auto alarms & stereos.

    Business Details

    Location of This Business
    6841 Wallace Ln, Horn Lake, MS 38637-1803
    BBB File Opened:
    9/10/1994
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Business Incorporated:
    11/6/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Silver Star Customs
    Business Management
    • Mr. Clyde Bynum, Owner
    Contact Information

    Principal

    • Mr. Clyde Bynum, Owner

    Customer Contact

    • Mr. Clyde Bynum, Owner
    • Ms. Barbra Simmons
    Additional Contact Information

    Fax Numbers

    • (662) 342-3918
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On October 10, 2023, I went to SIlverStar Imports to get my car fixed. At the time, my car was shaking, and the check engine light was on. When I was asked what was wrong with the car, I told them that I had an oil leak, and ******** said that I needed a tune up. I was told by *** at the desk that they couldn't go by what ******** said. Instead, they would have to do their own diagnosis. ***** came out later and told me that he was going to repair the oil leak and give me an oil change. He also said that I could wait on the tune up. After speaking with somebody about money, I told him to go ahead and do the tuneup as well. I left and went home, and about four o' clock, I returned to pick up my car. However, he said that the car was still shaking. He drove it and told me that it was okay. The engine light wasn't on when I drove it away, but when I got down the street a little, it came back on, and my car began shaking again. Because it was already five in the evening, and his business was closed, I decided to go home and return the next day. That morning, as I was returning to the shop, my radio went off. I texted ***** to let him know what was going on, but he didn't reply. I went into the shop and told *** what was going on. She told me that they didn't have anything to do with the radio. Nevertheless, she went back and told *****. A little while later, he tried to give me my car. I asked him was the radio on. He put something on the battery or alternator and told me that it had a low percentage. He told me he would go to the car wash and run water into the alternator to see if the oil would come out. He told me he would let me know once he returned. Instead of letting me know, he drove my car back to the shop, and about an hour later, he returned and told me that I needed an alternator for 950. I ran out of characters. I also have a video of him speaking to the police. His cell phone number is **************.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of the Mid-South

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