BBB Mediation

February 20, 2013

Mediation is an informal process in which an impartial third person, the mediator or mediators, helps the parties resolve their differences. The mediator does not impose a settlement but does facilitate a mutually acceptable resolution. Mediation offers the following advantages:

1. The parties maintain control of the resolution of their dispute.

2. When people collaborate to find the solution, they tend to be more satisfied and more willing to abide by the settlement.

3. Mediation is convenient. Most sessions require only a few hours. 

4. The proceedings are informal and discussions focus on solutions, not blame.

5. The discussions, settlement offers and agreements are confidential. HOW DOES THE PROCESS WORK? The mediator asks both parties to provide all information necessary to understand the issues involved, including each party's position, desired solutions, and acceptable alternatives.

Mediation conferences are scheduled at the convenience of all parties. The informality of mediation encourages direct communication and fosters candid dialogue. Mediation is a Win-Win proposition. Even if a mutually agreeable settlement is not reached, a final resolution of the dispute still can be sought through binding arbitration.