About
BBB helps people find and recommend businesses, brands, and charities they can trust.

People today are overwhelmed with choices ā€“ and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.

For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs.

  • BBB sets standards for ethical business behavior and monitors compliance. Almost 400,000 Accredited Businesses meet and commit to our high standards.
  • BBB helps consumers identify trustworthy businesses, and those that arenā€™t, through more than 4 million BBB Business Reviews.
  • BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say.
  • BBB sets standards for and evaluates the practices of thousands of charities so that donors know where their money is going.
  • BBB coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers.

BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year.

Contact

Better Business Bureau of Mainland BC

Suite 404, 788 Beatty Street

Vancouver, B.C.  V6B 2M1

Regular Office Hours:
9:00 am ā€“ 4:00 pm

Public Inquiries

BBB representative availability: 
Monday - Thursday, 9:00am ā€“ 3:00pm

Lower Mainland:
604-682-2711

Toll-free:
1-888-803-1222 

Automated service: 24hrs

Fax: 604-681-1544

Email: contactus@mbc.bbb.org