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BBB Accredited Business since 12/01/2007

Pardon Services Canada

Phone: (866) 972-7366Fax: (604) 685-3734View Additional Phone Numbers1680 355 Burrard St, VancouverBC V6C 2G8 Send email to Pardon Services Canada

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Description

Established in 1989, Pardon Services Canada is an advocate for persons with criminal records to exercise their lawful rights to obtain Record Suspensions (Pardons), US Entry Waivers and Canadian Waivers, including Temporary Resident Permits.

BBB Accreditation

A BBB Accredited Business since 12/01/2007

BBB has determined that Pardon Services Canada meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Pardon Services Canada's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service12
Delivery Issues0
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Pardon Services Canada

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Pardons Services Canada has no affiliation with Express Pardons Inc.

BBB file opened: 27/11/1989Business started: 01/04/1989
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Consumer Protection BC
PO Box 9244
Victoria, BC V8W 9J2
(888) 564-9963
http://www.consumerprotectionbc.ca

Type of Entity

Corporation

Incorporated: March 1994, BC

Business Management
Principal: Mr. Azmairnin Jadavji (President & CEO)
Contact Information
Customer Contact: Mr. Jordan Simmons (Communications Dir)
Business Category

Pardon Services

Products & Services

Canadian Record Suspensions (formerly called Pardons)
U.S. Entry Waivers
Temporary Resident Permits and Criminal Rehabilitation Status for Americans with past criminal records.
Fingerprinting
Criminal Record Checks

Hours of Operation

PST
Monday 6:00 am to 6:00 pm
Tuesday 6:00 am to 6:00 pm
Wednesday 6:00 am to 6:00 pm
Thursday 6:00 am to 6:00 pm
Friday 6:00 am to 6:00 pm
Saturday 10 am to 4:00 pm

EST
Monday 9:00 am to 9:00 pm
Tuesday 9:00 am to 9:00 pm
Wednesday 9:00 am to 9:00 pm
Thursday 9:00 am to 9:00 pm
Friday 9:00 am to 9:00 pm
Saturday 1 pm to 6:00 pm

Refund and Exchange Policy

Pardon Services Canada requires a completed Request for Cancellation Form to be returned to them within 14 days from the application date if a consumer decides to cancel their service. All cancellations are subject to a $200.00 plus tax Administration Fee per service. Requests for cancellations made after 14 days will not be refunded.

Service Area

National

Alternate Business Names
Remove Your Record, Pardon Services Canada (PSC) Inc

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.