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BBB Accredited Business since 12/01/2007
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Established in 1989, Pardon Services Canada is an advocate for persons with criminal records to exercise their lawful rights to obtain Record Suspensions (Pardons), US Entry Waivers and Canadian Waivers, including Temporary Resident Permits.
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A BBB Accredited Business since 12/01/2007
BBB has determined that Pardon Services Canada meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Pardon Services Canada's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 15 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||12|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Pardon Services Canada
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Pardons Services Canada has no affiliation with Express Pardons Inc.BBB file opened: 27/11/1989Business started: 01/04/1989
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Consumer Protection BC
PO Box 9244
Victoria, BC V8W 9J2
Type of Entity
Incorporated: March 1994, BC
Business ManagementPrincipal: Mr. Azmairnin Jadavji (President & CEO)
Contact InformationCustomer Contact: Mr. Jordan Simmons (Communications Dir)
Products & Services
Canadian Record Suspensions (formerly called Pardons)
U.S. Entry Waivers
Temporary Resident Permits and Criminal Rehabilitation Status for Americans with past criminal records.
Criminal Record Checks
Hours of Operation
Monday 6:00 am to 6:00 pm
Tuesday 6:00 am to 6:00 pm
Wednesday 6:00 am to 6:00 pm
Thursday 6:00 am to 6:00 pm
Friday 6:00 am to 6:00 pm
Saturday 10 am to 4:00 pm
Monday 9:00 am to 9:00 pm
Tuesday 9:00 am to 9:00 pm
Wednesday 9:00 am to 9:00 pm
Thursday 9:00 am to 9:00 pm
Friday 9:00 am to 9:00 pm
Saturday 1 pm to 6:00 pm
Refund and Exchange Policy
Pardon Services Canada requires a completed Request for Cancellation Form to be returned to them within 14 days from the application date if a consumer decides to cancel their service. All cancellations are subject to a $200.00 plus tax Administration Fee per service. Requests for cancellations made after 14 days will not be refunded.