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Find a Location

Ace Plumbing & Heating has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAce Plumbing & Heating

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 31/7/2014

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Full service plumbing & heating including sales, installation and service of plumbing & heating products. ACE does residential, commercial and new construction.

    Products & Services

    Furnaces, Air Conditioners, Heat Pumps, Fireplaces

    Business Details

    Location of This Business
    2075 Pier Mac Way, Kelowna, BC V1V 0C1
    BBB File Opened:
    7/3/2005
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Incorporated:
    28/10/1996
    Accredited Since:
    31/7/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Bricor Mechanical Ltd.
    Business Management
    • Brian Walters, President/Director
    • Corallee Walters, Secretary/Treasurer
    Contact Information

    Customer Contact

    • Matthew Pritchett, Customer Service Specialist
    Additional Contact Information

    Fax Numbers

    • (250) 861-6155
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I called June 20th fully disclosed my situation (I was moving in 7 days [june28th] out of province and need drain fixed before leaving as a term of sale of the residence, that it was an older trailer/modular home) was given a time that a tech could come out on the following thursday so 2 days later he came out spent 3 hrs "trying" to snake the drain then said he had to leave for another job *** ** ******* ****** ************ ** ***** *** *** ********** ** ** ***** ******* ***** said he would try to be back Monday as he needed another tech and would have to cut out piping under the trailer to fix the clog and would get back to me to confirm a return time, so I waited fri and got no call back by end of day so I called first thing Monday morning and was told there was no way to get anyone out there to fix the issue before the 28th and was left hanging (so i told them since they left me in the same situation i was in when i called on the 20th and that they had wasted a week of time i didnt have that i wssnt paying any bill or invoice since they didnt do anything to fix my problem) and with no other option to call a different plumbing company, * ****** ******* ******* **** *** *** **** **** ** **** ** ** ***** *** ****** ** ***** ***** ** *** ******* ** ** **** ** ******* *** ******* ****** ** *** *** *** **** ******* ****** ** *** **** ****** ** *** **** *** ** **** *** ** ****** **** ******* ***** ** ****** **** *** *** ***** ***** *** ** ********** *** *** ** ***** ******** *** ** *** ***** ******* ********* *** so yesterday I got a bill for over 550$ from ACE for service that wasn't performed, I called for a Plumber to fix a drain and got an amateur who didn't know what he was doing and am now being expected to pay for UNACCEPTABLE service **** ****** ** ******* *** ***** ******** ********* ** ** * *** *** *** ******* *** ******** *** ********* * **** *** ***** ********* **** *** *** **** *** *** *** **** *** *** ****** ******* **** *** ****** ****** ****** ** ***
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

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