BBB Business Review
BBB Accredited Business since 01/01/1973
Edgemont Moving & Storage Ltd
Phone: (604) 984-9101Fax: (604) 984-0626View Additional Phone Numbers1550 Bay St, North Vancouver, BC V7J 1A1 Send email to Edgemont Moving & Storage Ltdwww.edgemontmoving.com
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Description
Located in North Vancouver, BC we are full service moving and storage company, serving Vancouver's North Shore & the Greater Vancouver area. Our family owned business has been helping people move for over 50 years.
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BBB Accreditation
A BBB Accredited Business since 01/01/1973
BBB has determined that Edgemont Moving & Storage Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Edgemont Moving & Storage Ltd's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by Resolution
| 11/13/2012 | Problems with Product / Service |
Industry Comparison| Chart
Movers, Storage, Storage Units - Portable, Storage-Household & Commercial, Piano & Organ Moving, Moving Assistance - Packing, Unpacking, Organizing, Moving Services-Labor & Materials, Movers - International, Movers - Office, Air Freight Service, Containerized Freight Service, Moving & Storage Company, Vehicle Transport Services
Additional Information
topContact Information
Principal: David Crawford (Vice President)Business Category
Movers, Storage, Storage Units - Portable, Storage-Household & Commercial, Piano & Organ Moving, Moving Assistance - Packing, Unpacking, Organizing, Moving Services-Labor & Materials, Movers - International, Movers - Office, Air Freight Service, Containerized Freight Service, Moving & Storage Company, Vehicle Transport Services
Products & Services
Home and apartment moves, office moves, household goods storage, packing and crating services. Heated, alarmed and secure storage warehouse. Canada, North America and International moving services. Agent for Atlas Van Lines Canada-USA.
Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMService Area
This company serves all Lower Mainland BC, All Fraser Valley, All Sea to Sky (Squamish, Whistler, and Pemberton)and Vancouver Island
Photos & Videos
Photographs
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2 Photos
Map & Directions
Map & Directions
Address for Edgemont Moving & Storage Ltd
1550 Bay St
North Vancouver, BC V7J 1A1
LocationsX
1 Locations
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1550 Bay St
North Vancouver, BC V7J 1A1Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the Lower Mainland, Thompson - Okanagan, Northern, Central and Southern Interior BC, and the Yukon.. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Edgemont Moving & Storage Ltd is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Movers
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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