Business ProfileforHaney Appliance & Sound

In September of 2021 is time of purchase. I interviewed Mr R**** in the store, asked about reliable and strong washing machines as mine which had served me well for 25 years had needed replacing. We settled with his absolute assurance with the ******* heavy duty commercial washer, I decided to replace my dryer at the same time. I paid in full. ( Mistake?. ) * ******* *** ****** *** **** **** ****** **** *** ********* *** **** *** *** ******* ******** * ***** *** ***** *** ********* ***** * *** * **** **** *** ****** ***** I leave my machines to do the work they are suppose to do. But, finally when I found liquid soap at the bottom of the machine after a wash I wondered. Then ( i don't do a lot of laundry ****** ***** ) the last straw was in January when I tried to wash two sheets, pillow cases and two small towels. I put it through two cycles trying to spin the water out unsuccessfully. The spin only button did nothing. At that point, nothing worked but two flashing lights so I unplugged the machine. I had to out twenty pounds of sopping laundry in garbage bags to take to a friends house. At this point the machine was definitely not functional. When I confronted the salesman I was told four months was too long to get a replacement and would have to pay a 30% restocking fee. Something to add is that i never received an instruction book for either machine which I thought was strange.