Business ProfileforRoma Heating Ltd.

I had already talked to *** Plumbing to look at my water heater. They temporarily fixed the problem and told me the mother board is the problem and i paid him $160.I phoned Milani and they gave me a quote of $5995 I then phoned ROMA HEATING to see if they can repair the unit .The technician from **** came and I told him what ************ told me and the estimate from Milani .Technician came to the area and told me he had three customers who had the same problem and even after the motherboard was repl***d they had problems.The technician took pictures and told me to show him the Milani quote and his company will match it by $500 I told him ok.We went to the front of my house and he took picture of the quote and again he said we will beat the price by $500.The technician originally came for repair but did not open his tool box and did not examine the the water heater. He simply was interested in out bidding ***************** of **** phoned me and told me she can not beat the Milani offer. She told me ****** is the office manager and can give me a better price.****** and I talked for almost 45 minutes with her phoning me back and forth with the price .She agreed with the three year warranty from one year to three years .She refused to go lower than$5954.75 unless I accepted a longer term 12% financing. I told her Milani has i year zero interest. ****** said I can not give you zero percentage but She gave me three months at zero percentage.I decided to go with ****** .Because I went with Milani I got a bill from **** On Feb 8, 2023, at 12:56 PM, ********************************** wrote:?Good Afternoon,I am sending your invoice for the visit we made to your home on February 7th, 2023. We diagnosed the issue as the unit needing a new mother board, and offered you a quote on a new tankless water system. Please remit payment in either, credit card over the phone, cheque, or e-transfer to ********************************* You have 30 days from the date of this email for us to receive payment.Thank you,*********************** Administrative Assistant **** Heating and ************