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BBB Accredited Business since 30/09/2009
Canada Furnace Heating & Air Conditioning LtdFind a Location
Phone: (604) 460-9969Fax: (604) 465-9964View Additional Phone Numbers28 - 195 Schoolhouse Street, Coquitlam, BC V3K 4X8 Send email to Canada Furnace Heating & Air Conditioning Ltd
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A BBB Accredited Business since 30/09/2009
BBB has determined that Canada Furnace Heating & Air Conditioning Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Canada Furnace Heating & Air Conditioning Ltd's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:British Columbia Safety Authority
200 505 6 St
New Westminster, BCV3L 0E1
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Steven Gadsby (President) Sarah Cocking (Administrator) Ryan Cocking (Director)
Heating Contractors, Furnace Sales & Service, Furnaces - Heating, Heating Equipment & Systems, Air Conditioning Equipment & Supplies, Furnaces - Cleaning & Repair, Heating & Air Conditioning, Boilers-Service & Repair, Air Conditioning Contractors
Products & Services
This company specializes in the replacement, repair and new installation of a full range of residential and commercial heating and air conditioning products. Also installation of Hot water heaters, boilers and duct cleaning.
Hours of OperationMon: 07:30 AM to 05:30 PMTue: 07:30 AM to 05:30 AMWed: 07:30 AM to 05:30 AMThu: 07:30 AM to 05:30 AMFri: 07:30 AM to 05:30 AMSat: 09:00 AM to 05:00 PM
This company serves all Lower Mainland BC and Fraser Valley
Alternate Business NamesCanada Furnace Heating and Air Conditioning Ltd, Canada Furnace Ltd
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the Lower Mainland, Thompson - Okanagan, Northern, Central and Southern Interior BC, and the Yukon.. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Canada Furnace Heating & Air Conditioning Ltd is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (604) 460-9969 - General
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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