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BBB Accredited Business since 26/11/2007

Dynamic Gutters and Exteriors Ltd

Find a Location

(604) 439-9417105 4238 Lozells Ave, BurnabyBC V5A 0C4 Send email to Dynamic Gutters and Exteriors Ltd

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Description

This company deals with gutter, downpipe, and soffit installation. They also do building maintenance offering gutter cleaning, gutter repairs, window cleaning, and power washing services.

BBB Accreditation

A BBB Accredited Business since 26/11/2007

BBB has determined that Dynamic Gutters and Exteriors Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Dynamic Gutters and Exteriors Ltd's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)BBB Closure Definitions
05/14/2014Problems with Product / Service
06/03/2013Problems with Product / Service

Industry Comparison| Chart

Gutters & Downspouts, Cleaning Systems-Pressure, Chemical, Etc., Commercial Painting Contractor, Building Cleaning-Exterior, Window Cleaning

Additional Information

top
BBB file opened: 09/10/2007Business started: 02/01/2002
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Bryce Osborn (President) Jason De Quadros (Office Manager) Amelia Osborn (Vice President)
Business Category

Gutters & Downspouts, Cleaning Systems-Pressure, Chemical, Etc., Commercial Painting Contractor, Building Cleaning-Exterior, Window Cleaning

Hours of Operation
Mon: 07:30 AM to 03:30 PMTue: 07:30 AM to 03:30 PMWed: 07:30 AM to 03:30 PMThu: 07:30 AM to 03:30 PMFri: 07:30 AM to 03:30 PM
Service Area

The Lower Mainland

Map & Directions

Map & Directions

Address for Dynamic Gutters and Exteriors Ltd

105 4238 Lozells Ave

Burnaby, BC V5A 0C4

To | From

LocationsX

2 Locations

  • 105 4238 Lozells Ave 

    Burnaby, BC V5A 0C4

  • 520 Mountain Hwy 

    North Vancouver, BC V7J 2L4

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the Lower Mainland, Thompson - Okanagan, Northern, Central and Southern Interior BC, and the Yukon.. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Dynamic Gutters and Exteriors Ltd is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Email Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on March 4, 2014. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Gutters & Downspouts

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

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