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      Country
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          Find a Location

          Valley First Credit Union has 25 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Valley First Credit Union

              3 Floor 184 Main St Penticton, BC V2A 8G7

            • Valley First Credit Union

              507 Bernard Ave Kelowna, BC V1Y 6N9

            • Valley First Credit Union

              PO Box 340 Oliver Place Mall Oliver, BC V0H 1T0

            • Valley First Credit Union

              PO Box 190 114 Tapton Ave Princeton, BC V0X 1W0

            • Valley First Credit Union

              PO Box 250 704 7 Ave Keremeos, BC V0X 1W0

            Business ProfileforValley First Credit Union

            Credit Union
            Multi Location Business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Valley First Credit Union has 25 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Valley First Credit Union

                3 Floor 184 Main St Penticton, BC V2A 8G7

              • Valley First Credit Union

                507 Bernard Ave Kelowna, BC V1Y 6N9

              • Valley First Credit Union

                PO Box 340 Oliver Place Mall Oliver, BC V0H 1T0

              • Valley First Credit Union

                PO Box 190 114 Tapton Ave Princeton, BC V0X 1W0

              • Valley First Credit Union

                PO Box 250 704 7 Ave Keremeos, BC V0X 1W0

              BBB File Opened:
              15/1/2004
              Years in Business:
              47
              Business Started:
              1/1/1977
              Business Started Locally:
              1/1/1977
              Alternate Business Name
              • Valley First Insurance Services
              Business Management
              • Ted Houston, Vice President/General Manager
              • Jerry McKenna, Branch Manager
              • Debbie Bagnall, Branch Manager
              • Marlene Stark, Branch Manager
              • Marion Henselwood, Branch Manager
              • Gail Howard, Office Supervisor
              • Linda Thompson, Insurance Services Manager
              • Linda Kenzle, Insurance Services Manager
              • Brandie Wernicke, Office Supervisor
              • Ann Collins, Insurance Services Manager
              • Anne Hogg, Insurance Services Manager
              • Audrey Spiller, Regional Manager
              • Brett Innis, Insurance Services Manager
              • Dan Turner, Branch Manager
              • Danise Hales, Insurance Services Manager
              • Dean Wonneberg, Branch Manager
              • Donna Erickson, Branch Manager
              • Geoffrey Willers, Branch Manager
              • Jane Sacht, Branch Manager
              • Joan Bauman, Branch Manager
              • Jocelynn Wells, Regional Manager
              • Karen Edge, Insurance Services Manager
              • Ken Britton, Branch Manager
              • Kevin McCarron, Branch Manager
              • Lela Grierson, Branch Manager
              • Lora Fry, Insurance Services Manager
              • Loren Hawkins, Manager Mortgage Development
              • Stacey Gagno, Branch Manager
              • Vicki Morgan, Branch Manager
              Additional Contact Information

              Fax Numbers

              • (250) 490-2721
                Primary Fax
              • (250) 498-6232
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              15/11/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I been banking with valley first for over 10 years and recently they began making random withdrawals from both my chequeing and savings accounts as they please so far up to 80.00 a month so I have no choice but to switch banks *** *** ****** ***** ******** **** ** and I never know what is going to be in my account at any point in time so far they ***** almost 300 dollars from me to date. This is unacceptable behavior from the people we’re supposed to trust with are assets.

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Desiree W

              5 stars

              03/02/2023

              I do not exactly know where to leave a review, as I have never done this before. Yet, when visiting the Valley First bank at *****************, i was so pleasantly surprised that I decided to try and leave a positive feedback with respect to an employee called *****. He was the teller who helped me and he was extremely correct and very friendly. He made my day.

              Local BBB

              BBB serving Mainland British Columbia

              BBB Reports On

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