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Consumer Complaints

BBB Accredited Business since 22/05/2009

Action Interior Cabinet Refinishing and Renovating

Phone: (604) 318-4869

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
10/24/2014Problems with Product / Service | Read Complaint Details
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Complaint
There are cracks on the cabinets doors which have one year warranty. I sent the manager********* photos by email about a month before and called her many time, but got no respond. Now it is almost the end of the warranty.

Desired Settlement
Repair all the cracks please.

Business Response
Customer is now happy again,
Sometimes On panelled doors separation can occur
all they needed was a little caulking.... Done !

Consumer Response
(The consumer indicated he/she ACCEPTED the response from the business.)
The business reacted promptly and offered to extend the warranty if something getting worse.

Industry Comparison| Chart

Cabinet Refinishers, Interior Designers, Interior Decorators, Cabinet Refacing, Kitchen Cabinet Refacing, Bathroom Remodelling, Kitchen Planning & Remodelling, Painters, Contractor - Alteration & Renovation, Kitchen & Bath - Design & Remodelling

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.