BBB Accredited Business since 07/01/1980
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A BBB Accredited Business since 07/01/1980
BBB has determined that City Tire & Auto Centre meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised City Tire & Auto Centre's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by ResolutionAbout Complaint Details
|07/24/2014||Advertising / Sales Issues | Read Complaint Details|
Complaint Category: Sales presentation used dishonest sales practices
Complaint: Inflated replacement cost of tires. ******** offered a 50% adjustment on tire replacement.
Initial Business Response
Complaint Resolution: BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Type of Entity
Incorporated: November 1999, NL
Contact InformationPrincipal: Mr. Robert Nash (General Manager)
Tire Dealers, Wheel Alignment, Fr & Axle Service - Auto, Transmissions - Automobile, Mufflers & Exhaust Systems, Lubricating Service - Automotive, Brake Service, Auto Repair & Service, Auto Diagnostic Service
Industry TipsThe Hail Season is Here
Map & Directions
Map & Directions
Address for City Tire & Auto Centre
60 Armstrong Boulevard
Gander, NL A1V 2E1