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BBB Accredited Business since 10/28/1991

Classic Roofing & Siding Ltd.

Phone: (902) 465-5360Fax: (902) 465-701111 Cleary Drive, DartmouthNS B2Y 3X3 Send email to Classic Roofing & Siding Ltd.

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Description

Since 1989, Classic Roofing & Siding has been supplying and installing home renovation products and services to HRM, and its surrounding areas. From eavestroughs, soffits, and fascia to roofing, siding, windows, doors! Call us today for a free quote!

BBB Accreditation

A BBB Accredited Business since 10/28/1991

BBB has determined that Classic Roofing & Siding Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Classic Roofing & Siding Ltd.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service5
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 6

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (6)BBB Closure Definitions
09/09/2013Problems with Product / Service
08/09/2013Problems with Product / Service
06/14/2013Problems with Product / Service
04/27/2012Guarantee / Warranty Issues
09/04/2013Problems with Product / Service
06/15/2012Problems with Product / Service

Additional Information

top
BBB file opened: 10/11/1991Business started: 02/01/1989
Type of Entity

Corporation

Incorporated: May 1999, NS

Contact Information
Principal: Mr. Grant Cadeau (President)Ms. Jody Way (Office Manager)
Number of Employees

39

Business Category

Roofing Contractors, Siding Contractors

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PM
Refund and Exchange Policy

No downpayment required.

Service Area

Nova Scotia

Alternate Business Names
Grant Cadeau Roofing & Siding

Photos & Videos

Photographs

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5 Photos

Map & Directions

Map & Directions

Address for Classic Roofing & Siding Ltd.

11 Cleary Drive

Dartmouth, NS B2Y 3X3

To | From

LocationsX

1 Locations

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Atlantic Provinces. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Classic Roofing & Siding Ltd. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on March 4, 2014.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Roofing Contractors

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BBB reports on known significant government actions involving business' marketplace conduct.

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