This Business is not BBB Accredited
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On 08/27/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to engaging in activities reflecting poorly on BBB or its accredited busineses.
The company was revoked from the BBB for being in violation of Sections 3, 4, 5 and 6 of BBB Code of Business Practices:
Section 3: Tell the Truth-honestly represent products and services, including clear and adequate disclosures of all material terms.
Section4: Be Transparent- Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer's decision to buy.
Section 5: Honour Promises- Abide by all written agreements and verbal representations.
Section 6: Be Responsive- Address marketplace disputes quickly, professionally and in good faith.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Gentleman Jim's Moving Company Inc.'s rating include:
- 2 complaints filed against business that were not resolved.
Factors that raised Gentleman Jim's Moving Company Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Gentleman Jim's Moving Company Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|