BBB Accredited Business since 08/01/2011
Penguin Heating and Cooling Technologies Inc.
Phone: (204) 777-2323Fax: (204) 777-2323
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||9|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints in a number of issues including a perceived failure to honour promised warranties/guaranties, inferior workmanship, delayed response and installations not passing Manitoba Hydro inspections.
On October 30, 2015, Penguin Heating and Cooling Technologies were notified by BBB in regards to the pattern of customer complaints against their business and has received a response indicating that they are working diligently to improve the training, sales process and methodology, to eliminate future complaints of this nature.
Complaint Breakdown by Resolution
|10/23/2015||Problems with Product / Service | Read Complaint Details|
|09/25/2015||Problems with Product / Service | Read Complaint Details|
Final Consumer Response
|05/18/2015||Problems with Product / Service|
|12/03/2014||Problems with Product / Service | Read Complaint Details|
|11/24/2015||Problems with Product / Service|
|12/16/2013||Problems with Product / Service|
|12/09/2013||Problems with Product / Service|
|10/20/2013||Problems with Product / Service|
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