BBB Accredited Business since 07/01/2010
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A BBB Accredited Business since 07/01/2010
BBB has determined that Dufresne Furniture & Appliances meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Dufresne Furniture & Appliances' rating include:
- Length of time business has been operating.
- Response to 48 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||11|
|Problems with Product / Service||31|
|Total Closed Complaints||48|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Dufresne Furniture & Appliances
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Norman Alegria (Manager, Guest Care)
Number of Employees
Furniture - Retail
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview