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          College Electric Limited has 1 locations, listed below.

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            Business ProfileforCollege Electric Limited

            Electrician
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 18/5/2011

            Years in Business: 100

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Electrical Contractors, Commercial and Residential
            Heating, Air Conditioning and Ventilation
            Hot water tank replacement and new installations
            Knob and Tube replacement

            Products & Services

            Sales, installation and service of residential HVAC equipment. Lennox Premier Dealer.

            Business Details

            BBB File Opened:
            29/4/1983
            Years in Business:
            100
            Business Started:
            7/3/1924
            Business Started Locally:
            7/3/1924
            Date of New Ownership:
            1/9/2019
            Business Incorporated:
            7/3/1961
            Accredited Since:
            18/5/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            17
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Business Management
            • Mr. Robert Sabourin, President
            • Mr. Marc Quesnel, Vice President
            Contact Information

            Principal

            • Mr. Robert Sabourin, President

            Customer Contact

            • Mr. Robert Sabourin, President
            • Mr. Marc Quesnel, Vice President

            Industry Tip

            BBB Tip: Hiring an electrician

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            23/03/2022

            Complaint Type:
            Billing/Collection Issues
            Status:
            Resolved
            I had a new furnace installed. It was all fine to me. Manitoba hydro inspection found that they mounted the furnace on wood .It hangs from the rafters in my crawl space . So the home service guys came out yesterday and changed the mounting supports to steel . So now the plenum bangs at the end of the heating cycle which it did not before so I phoned College electric this morning who was my initial contact and asked to send the guys back to adjust there work The lady on the phone insisted there was nothing they were going to do and after a frustrating talk with her she hung up on me.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert B

            1 star

            13/06/2022

            We retained College Electric to replace a hot water tank, furnace and air conditioner last June. The installation failed a Manitoba Hydro inspection last September. They replaced a hot water tank to remedy that failed inspection. In May, the installation again failed inspection. College Electric said they'd take care of it and were supposed to attend on my home today to verify non-compliance and arrange for it to be fixed. They failed to show up. When I complained, the receptionist gave me serious attitude. The deadline for compliance with Manitoba Hydro is fast approaching, and we are no closer to resolution.

            It's been a year since I retained College and the hot water tank *********************** I'm getting a lot of excuses from College, but no resolution to the problem, *************************************************************** ********* the resolution deadline is fast approaching, and they were unable to send anyone to inspect the problem today like they said they would.

            We have been very patient over the last year, but our patience has run out. I would like College electric to finish the job, so I no longer have to deal with them.

            College Electric Limited Response

            14/06/2022

            I'm sorry about your experience with our company. When I spoke to you (Robert the owner) I assured you we would take care of this problem right away and had the receptionist contact you and schedule you in for a site assessment to figure out what needed to be done. You were booked for a two hour window between 10am and 12pm. In order to make sure everything was taken care of we scheduled our General Manager to be the person to attend this appointment ensuring everything would be rectified. Unfortunately he was sick that day and as per our policy he was not able to come to work until he had taken a Covid Test as we would never want one of our employees to enter any homes if he were positive with Covid. Thankfully he was cleared to come back to work and will be going to your home to do the assessment and as per our conversation we WILL be taking care of everything.

            Again we are sorry for the inconvenience this may have caused but I assure you we always stand behind our work and will take care of everything that needs to be addressed.

            Thank You!

            Local BBB

            BBB Serving Manitoba & N.W. Ontario

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