BBB Tips for the KY State Fair

  
     
August 14, 2013

Beware of what you sign up for at the KY State Fair! BBB warns offers to win a free trip may be on display at the fair, along with credit card companies trying to lure customers to sign up for free gifts and prizes. While the prize may be free, by giving the promoter your name, phone number and address, consumers could receive unwanted credit cards in the mail as well as unwanted phone calls from telemarketers to their home. Consumers need to be aware when they sign up to win a prize, they are establishing a business relationship with the company promoting the prize. The business may then contact you regardless of no call list registration due to that relationship.

State Fair goers should also be cautious when dealing with some indoor exhibitors. New products on display meant to make life easier could be enticing to purchase, but you need to ask questions about the product, and the company selling it. BBB suggests asking the following questions:

· How long has the company been in business?

· Does the exhibitor have a telephone number and address where they can be reached should the product be defective?

· Is there a warranty or guarantee covering the product?

· How long is the product covered?

· If the product is defective, can the consumer get their money back or do they have to trade the damaged product for a new one?

· Can you get the refund or exchange policy in writing?

Guarantees may give consumers a false sense of security, as a guarantee is often only as good as the company that stands behind the guarantee.

Before consumers buy, they should check the product itself. Consumers need to make certain the materials and construction are up to the actual product's reputation. Also check the packaging. Does the item inside the packaging resemble what’s on the outside? The printing on the packaging or the actual construction for counterfeit products is often of poor quality and is a telltale sign the product contained is counterfeit. And remember, if the deal seems too good to be true, it probably is.

The Better Business Bureau will have a booth at the 2013 KY State Fair. The BBB booth will be located in Main Street KY, in the South Wing of the KY Fair & Exposition Center. Pick up the latest edition of the BBB Wise Buying Guide, hot off the press! You can also pick up information on the most common scams, scams against seniors, tips on credit, and more!