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Better Business Bureau ®
Start With Trust®
In Louisville, Southern Indiana and Western Kentucky
Key Staff
Here is a list of BBB employees to contact if you need assistance.

Operations

Charles Mattingly
President/CEO
(502) 583-1099

Bruce Gadansky
Vice President/Operations
(502) 588-0071

Paul Graham
Vice President/Business Relations
(502) 588-0075

Reanna Smith-Hamblin
Vice President/Communications
(502) 588-0043

Joe Spalding
Charity Review Director
(502) 588-0033

Linda Chambers
Branch Manager, Bowling Green
(270) 843-4443

Cathy Williamson
Branch Manager, Lincoln Trail Area
(270) 982-1289

Susan Baird
Administrative Assistant
(502) 588-0031

Jennifer Cassell
Benefits Coordinator
(502) 588-0032

Bonnie Waters
Accreditation Records Manager
(502) 588-0063

Business Relations Representatives

Elizabeth Clay (502) 588-0078

Rita Hollis (502) 588-0061

Kathleen Lambert (502) 588-0055

Cherie Newlen (502) 588-0087

David Saull (502) 588-0010

Chuck Smith (502) 588-0069

Melanie Wilkinson (502) 588-0045