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BBB Business Review

This Business is not BBB accredited

Windows USA

Additional Locations

Phone: (800) 272-2085 Fax: (800) 921-9588 View Additional Phone Numbers 235 Sunshine Road, Royal, AR 71968 http://www.alaskanwindow.com

View BBB Rating for Windows USA's headquarters.

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Description

This company does business in 16 states Alabama, Arkansas, Georgia, Illinois,  Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri,  New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee and Texas-through contracted agents, and is headquartered in Royal, Ark.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company's headquarters and the areas it serves throughout the country participate as members of the Better Business Bureau. This means it supports the Bureau's services to the public and meet our membership standards.

BBB Complaint Information

Find aggregate BBB complaint information for Windows USA. BBB of Arkansas has the full report as that BBB handles all complaints for Windows USA.

Additional Information

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BBB file opened: January 30, 2002 Business started: 01/01/1967
Type of Entity

Corporation

Business Management
Mr. Mike Allbritton, Vice President Mr. Johnifred Luker, Secretary to the President Mr. Russell Erickson, President
Contact Information
Principal: Mr. Mike Allbritton, Vice President Principal: Mr. Russell Erickson, President
Business Category

WINDOWS - INSTALLATION/SERVICE DOORS-REPAIR CONSTRUCTION & REMODELING SERVICES

Alternate Business Names
Erickson Supply & Construction Company U.S. Window Finance Corporation
Industry Tips

The BBB suggests that you solicit two or three bids for any remodeling work you are planning. Don't automatically accept the lowest offer. Make sure all bids are based on the same set of specifications and materials to be used. Ask for references and inspect finished products. Make sure the contractor is in compliance with all local licensing, bonding and insurance requirements and that any necessary building permits are obtained.
Never sign a blank or partially blank contract. Before paying, get a sworn statement that all bills for material and labor have been paid for by the contractor. Typically a down payment of one third of the total contract price is made with additional payments made after completioin of each phase of work; final payment should not be made until the work is completed and you have inspected the work.
If the work is to be financed, be sure to have complete details of the financing agreement, especially if a second mortgage of your home is used as security for the remodeling work.

Licensing

This company is in an industry that may require professional licensing, bonding or registration. The Bureau encourages you to check the appropriate agency to be certain any requirements are currently being met.

Program Participation

This company has agreed to use arbitration if necessary to resolve disputs through their participation in the following programs: Membership Identificatioin Program and BBBOnLine

Industry Tips
Home Improvement and Other Contractors
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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