BBB Business Review

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BBB Accredited Business since

Movin On Mobility Automotive

Phone: (502) 964-3556 Fax: (502) 964-0159 3301 Fern Valley Road, Louisville, KY 40213 View Additional Email Addresses http://www.movinonky.com View Additional Web Addresses


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Description

SPECIAL AUTOMOTIVE DEALER WITH WHEELCHAIR ACCESSIBLE VEHICLES AND
VEHICLE MODIFICATIONS FOR WHEELCHAIR/SCOOTER TRANSPORTATION AND DRIVER'S AIDS.
SALES AND SERVICE OF DURABLE MEDICAL EQUIPMENT(DME)  SUCH AS POWER WHEELCHAIRS, SCOOTERS, HOSPITAL BEDS.
MEDICARE/MEDICAID ACCREDITED PROVIDER OF DME.
HOME PRODUCTS AND SERVICES SUCH AS STAIRLIFT CHAIR INSTALLER, LIFTS AND RAMPS, AND OTHER HOME MODIFICATIONS FOR WHEELCHAIR ACCESS.
ASSISTED AND SKILLED PRODUCT PROVIDER-BRODA SEATING
SKILLED TECHNICIAN TO REPAIR AND SERVICE MOST PRODUCTS WE SELL AND SIMILAR
PRODUCTS.
RENTAL OF DME ITEMS
RENTAL OF WHEELCHAIR ACCESSIBLE VEHICLES.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Movin On Mobility Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Movin On Mobility Automotive include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Movin On Mobility Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 30, 2010 Business started: 10/01/2004 in KY Business started locally: 12/01/2005 Business incorporated 10/01/2004 in KY
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joe Shroat, Managing Partner
Contact Information
Principal: Mr. Joe Shroat, Managing Partner
Business Category

WHEELCHAIR MOBILITY WHEEL CHAIR LIFTS & RAMPS MEDICAL EQUIPMENT & SUPPLIES LIFTS CHAIRS-ORTHOPEDIC & LIFT MOBILITY HANDICAPPED

Products & Services

Movin On Mobility Automotive sells the following brand(s): ACCESS UNLIMITED, BRODA SEATING, GOLDEN TECHNOLOGY, HARMAR, INVACARE, PERMOBIL, PRIDE, QUANTUM , SUNRISE MEDICAL, VANTAGE MOBILITY INTERNATIONAL

Movin On Mobility Automotive offers the following product(s): AUTOMOBILES-SPECIALIZING WHEELCHAIR ACCESSIBLE VANS, BRODA CHAIRS, DURABLE MEDICAL EQUIPMENT:, LIFT CHAIRS, HOSPITAL BEDS, POWER WHEELCHAIRS, MANUAL WHEELCHAIRS, This company offers special mobility automotive sales wheelchair accessible vehicles, sales and service of durable medical equipment, medicare product supplies, home services elevaators, ramps etc services.

Method(s) of Payment
MEDICARE, INSURANCE, CASH, CREDIT CARDS(VISA, AMX,MC, DISC, DEBIT)
CHECKS AND FINANCING
Refund and Exchange Policy
NEW PRODUCTS:  FOLLOW THE GUIDELINES OF MEDICARE  AND         THE MANUFACTURER OF THE PRODUCT.

USED PRODUCTS:  VARIES DEPENDING ON PRODUCT AND AGE.
Alternate Business Names
Movin on Mobility Mid America LLC
Licensing

AUTOMOBILE SPECIAL MOBILITY DEALER-KENTUCKYAUTOMOBILE USED CAR DEALER-KENTUCKYDURABLE MEDICAL EQUIPMENT-MEDICARE/MEDICAID LICENSED PROVIDERKENTUCKY AND INDIANA

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.